Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at twohundredsips@gmail.com. Please note that returns will need to be sent to the following address:
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at twohundredsips@gmail.com. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at twohundredsips@gmail.com.

At 200 Sips, we take pride in delivering high-quality products. Please read our policy carefully before making a purchase.

To be eligible, the item must be unused, unworn, and returned in its original packaging.To initiate a return or exchange, please contact us within 3 days of receiving your order. Customers are required to ship the product back to our return address and bear the return shipping cost, which is typically between ₹100–₹150, depending on the courier service.Once the returned item is received and inspected, we will process your exchange or refund as applicable

3. Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
A clear unboxing video is mandatory for verification.
The video must start before opening the package and clearly show the issue.
Claims submitted without an unboxing video may not be accepted.

4. Replacement Policy
After verification, eligible damaged, defective, or incorrect products may qualify for a replacement.
Replacements are subject to product availability.
Refunds will not be provided under any circumstances.

5. Non-Eligible Claims
The following situations are not eligible for return, refund, or replacement:
Change of mind after purchase
Minor colour differences due to screen settings or lighting
Normal wear and tear after use
Incorrect shipping information provided by the customer
Failure to follow product care instructions

6. Contact Us
For any issues or queries, please contact us at:
📧 Email: twohundredsips@gmail.com